MEET CIERA

Operations Strategist,Web Designer,  COO at TONIC,
Homeschooling Mom of 2, and Personal Assistant to a Codependent Aussiedoodle

I've spent my career making businesses run well and look good doing it: the website out front, the systems behind it, the client experience in between. Most people hire two different brains for that. I come as a set.

THE MISSION

BEAUTIFUL on the FRONT END. BULLETPROOF behind the SCENES.

A website is a promise. Operations are how you keep it. I've spent my career building both.

Hi, I'm Ciera. My first job out of college was at the Four Seasons, where I learned what serving people with excellence actually requires.

That standard carried me through a decade of operations and client experience leadership: a nutrition science nonprofit, a concierge medical practice, a veterans' organization here in Montana.

In 2018 I started Digital Box Designs, and I've since built websites, email systems, and online stores for more than a hundred small businesses: yoga studios, wealth managers, ranchers, real estate teams, an HVAC company, luxury clothing & skincare lines, and a retreat business or two. The work taught me its own lesson along the way: a gorgeous website sitting on top of a disorganized business is just an expensive brochure.

So I kept going deeper on the operations side, eventually stepping in as COO of Tonic Site Shop, where I run the business behind templates used by thousands of creatives. Marketing runs through everything I build, though I'll be the first to say I'm an operator who speaks fluent marketing, not a marketing director. Turns out the lesson from that first hotel job never changed: excellence is mostly just caring about the details longer than anyone else.

I've run client experience for a concierge medical practice, marketing for a veterans' nonprofit, operations for a template company, and built a curriculum finder for homeschool families. The thread through all of it: I make complicated things run simply, and look good doing it.

Marketing runs through everything I build, from email flows to launch plans, though I'll be the first to tell you I'm an operator who speaks fluent marketing, not a marketing director. The distinction matters to me. Precision usually does.

Off the clock I'm homeschooling two girls in the Gallatin Valley and co-running Montana Homeschool Guide with my favorite educator.

GET IN TOUCH
The Story • The Story • The Story •

ABOUT

WAYS TO WORK TOGETHER 

WEBSITE DESIGN

Custom Squarespace and Shopify sites through Digital Box Designs, where strategy and design come from the same brain.

THE RETAINER

Ongoing partnership for Digital Box clients. Your site, store, and email systems, tended monthly by someone who already knows your business cold.

MONTANA HOMESCHOOL GUIDE

Guidance for Montana homeschool families, from getting-started tools to hands-on support. If you're homeschooling here or thinking about it, start here.

CORE BELIEFS

01

EVERY BOTTLENECK has a FIRST and LAST NAME

02

DINNER tastes better when you KNOW THE RANCHER

03

A GOOD CHECKLIST beats a GOOD MEMORY

04

PRETTY and FUNCTIONAL are not OPPOSITES

05

KIDS and BUSINESSES both thrive on RHYTHM

06

SLOW MORNINGS require FAST SYSTEMS

BUILD SOMETHING

THAT LASTS

This site wears a few hats, and so do I. Whether you're here about a website, a partnership, homeschooling in Montana, or something I haven't thought of yet, the door's open. Tell me what you're building.

Around here you'll find small business strategy from someone still in the trenches, the occasional strong opinion about fonts, and proof that you can run three ventures and still make dinner from the farmers market.

FOLLow

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